Frequently Asked Questions
Having Trouble? We can help! Our Customer Care Team created a list of our Top 10 Frequently Asked Questions. If you’re having issues using our products and services, this list might be of use to you!
If your questions still remain unanswered, please use our online troubleshooter or submit a ticket to our Customer Care Team.
Student Learning Portal
Professional Learning Portal
How do I create an account for my student in the new Student Learning Portal (SLP)?
To enroll a student in a Michigan Virtual online course, a guardian will be required to create an account within our Student Information System (SIS). This process describes how to utilize the Student Learning Portal to create the account. Guardians can also watch the First Time Registration and Enrollment video of this process.
How do I register for an account in the Professional Learning Portal (PLP)?
The Professional Learning Portal offers online courses to learners for the purpose of obtaining State Continuing Education Clock Hours (SCECH) credits and/or completing professional development requirements. This document describes how to register and enroll in a course.
How can I view my student’s login activity in the Student Learning Portal (SLP)?
The Student Learning Portal provides educators and guardians with the ability to quickly view a student’s historical profile, enrollment and login records. This process describes how to locate those records.
Still Have Questions?
If you still have questions, don’t hesitate to either explore our official Knowledge Base — filled with step-by-step guides for common processes — or get in touch with our Customer Care Team by submitting a help ticket or dropping us a line at 888.889.2840.Visit Our Knowledge Base Online Troubleshooter Submit a Ticket to Customer Care