Find Your Knowledge Base

The Knowledge Base will guide learners step-by-step to ensure a successful experience. Get help with technical questions, resources and more.

Knowledge Base

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Get your ticket for success

Can’t find what you’re looking for? Submit a ticket and one of our customer care representatives will get back to you as soon as possible

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We do our best to make sure your experience remains uninterrupted with us, but there may be times when we need to perform maintenance on various systems.

Click below for regular and scheduled Michigan Virtual & MVLRI maintenance periods:

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Don't be shy

Connect with us Monday through Friday from 7:30 a.m. to 5:30 p.m. After hours, customers may leave a voicemail, create a web form ticket or email customer care. The Michigan Virtual Customer Care Center team will respond as early as possible on the next business day.

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Customer Care Center