Drop and Refund Policy
The Michigan Virtual drop and refund policy recognizes that class scheduling often requires some flexibility. As such, Michigan Virtual provides a full refund on enrollments that are dropped on or before the refund deadline date. Our policy also recognizes that Michigan Virtual incurs licensing, instructional, and other expenses at the time a refund deadline is reached. As such, customers that withdraw a student after the refund deadline date are charged the full cost of the enrollment. Michigan Virtual does not provide a refund for enrollments that are dropped or withdrawn after a refund date.
Refund Deadline Date
Please refer to the Michigan Virtual Enrollment Calendar(s) for specific refund deadline dates for Semester, Trimester and Summer terms. In Semester and Trimester terms, the refund date is specific to the selected class start date. For Essentials and Open Entry-Fixed End terms, the refund dated is calculated as 25 days from the enrollment creation date. Enrollments that are dropped prior to the refund deadline will have a status of Dropped_Grace and a refund entry will be made in the school or student ledger. Enrollments that are dropped after the refund deadline will have a status of Dropped, and no refund will processed.
Drops After the Refund Date
Enrollments that are dropped after the refund deadline date has passed will have a status of Dropped, and no refund will processed.
Customers paying with a credit card will be refunded by Michigan Virtual within 30 calendar days from the date that an enrollment is dropped, provided that the drop was made before the refund deadline date and has an enrollment status of Dropped_Grace. Customers that pay through a purchase order or Consortium will not be invoiced for enrollments with a status of Dropped_Grace, therefore eliminating the need for a refund payment.
[Last updated August 16, 2018]