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Quality Matters

Meet the national leader in quality assurance for online learning.

Meet QM

In the digital age, with the full power of the internet at our fingertips, anybody can make an online course. But how do you know if your students are getting a quality education?

This is the challenge that Quality Matters (QM) has set out to solve. Since 2003, this organization has been answering the question: How do we measure and guarantee the quality of a course?

Today, QM provides professional development, a set of rubrics, and a course peer review process that function together to improve the quality of K-12 online and blended courses across the country. QM has received national recognition for its approach to continuous improvement in online education and student learning.

Michigan Virtual partners with QM to evaluate the quality of our courses and provide professional development to staff to ensure we’re offering the best online learning experience possible to our students.

Why Our Courses are QM-Certified

Every new course we create is designed by an expert instructional designer and aligned to national quality standards for online learning. Despite this, we still find it important to have an unbiased third-party — in this case, Quality Matters — provide feedback and certification through a rigorous peer-review process to ensure quality.

Our students deserve the best online learning experience possible. As such, many of our courses have been awarded QM-certification, a number that grows every year as we continue to update our course catalog and design new online courses to engage Michigan students.

In 2017, we received the Quality Matters Make a Difference for Students Award for Outstanding Impact by a K-12 Organization. In receiving this award, Michigan Virtual was recognized for “identifying a statewide need for a stronger online course quality assurance process. Implementation of the QM process through extensive staff development and official course reviews has fostered a common focus on quality assurance throughout the organization.”

"It is nice to be formally recognized by a national organization focused on quality for our efforts to improve online learning for Michigan schools and students. In addition to taking steps to advance our own course development process, we have leveraged our partnership with Quality Matters to help local and intermediate districts use national standards as they expand efforts to design and develop online course content."
Jamey Fitzpatrick
Jamey Fitzpatrick
President & CEO of Michigan Virtual
“Quality Matters has provided our instructional design staff and our teaching staff a solid basis from which to create sound and effective online learning experiences for our students. Through our engagement with Quality Matters, we are able to use our shared understanding of what a quality online course looks like to implement and improve our courses.”
Peter Arashiro
Peter Arashiro
Former Executive Director of Instructional Product Development at Michigan Virtual

National Standards for Quality Online Learning

Can we come to a national consensus about what constitutes quality online learning? 

In 2019, Quality Matters and the Virtual Learning Leadership Alliance (VLLA) sought to accomplish this by coming together to release a revised version of the National Standards for Quality Online Learning, which previously had been last updated in 2011 by iNACOL (now the Aurora Institute).

Here at Michigan Virtual, we’re honored to have had the opportunity to contribute to the latest edition of these standards. These standards — including those for online teaching, online courses, and online programs — were revised based on extensive literature reviews, community feedback via surveys, and the expertise of online learning experts around the globe.

You can learn more about the National Quality Standards for Online Learning by taking our professional development course series that overviews these standards and offers practical strategies for implementing them in the online classroom.