Modern research shows that only four percent of communication is verbal, yet it can be a difficult task to decipher non-verbal cues and communication. This integral course takes into account different modalities, cultures, gestures, and word meaning to help you bridge the gaps in your communication. You will gain confidence in your communication methods to build personal and professional relationships with students, colleagues, and those close to you.
In this course, you will:
- Determine communication strategies that will help you build relationships based on trust, warmth, and respect,
- Establish a list of your own communications goals and receive support in monitoring your progress toward reaching them, and
- Demonstrate the actions to promote leadership and motivational elements through your conversations.
An external course provider, ed2go (Cengage), offers this course. Please take a moment to familiarize yourself with their privacy policy.
