Effective communication requires more than words; facial expressions, body movements, tone of voice, and situation, offer valuable insights for communicating in a classroom setting. This conceptual course will help you explore how intended or unintended signals can influence what you communicate and how to become more intentional while doing so. You will study visual models and analyze real-world examples to help understand abstract and concrete meaning and improve your own process for successful communication.
In this course, you will:
- Recognize how verbal and non-verbal signals affect the messages you give to and receive from students and coworkers,
- Examine your own communication tendencies and learn strategies to become a more successful and professional communicator, and
- Develop methods to resolve interpersonal conflicts that may arise from misunderstandings.