Technical Requirements

Introduction:

This article provides a list of basic requirements for taking a course offered by Michigan Virtual. Because courses are offered through an assortment of vendors the specific course requirements will vary. We strongly recommend that all learners go to the Course Catalog, search for their course and review the course syllabus to identify any special requirements well before the course starts.

Details:

  • Internet Connection
    You will need regular access to a computer with an internet connection and an up-to-date Internet browser. Generally, it is advisable to update to the latest supported full release of your browser of choice in order to take full advantage of increased security and functionality of the browser. If you are having problems displaying or interacting with any of our web pages, check to make sure that both java script and cookies are enabled. High speed broadband access (LAN, Cable or DSL) is highly recommended for the optimal learning experience. Please note that some courses have more advanced system requirements.
  • Your Computer (PC, Mac, Chromebooks)
    Based upon Michigan Virtual’s web statistics programs, the majority of users of our websites use the Windows Operation System (OS), but we try to accommodate both platforms. In some cases, an application or a resource we may use from a third party was not designed to be compatible with the Mac OS, or has limited functionality. We strive to make these situations known to our users before they need to access them, so that they can make other arrangements. If you are experiencing issues viewing content while using a Chromebook, please Enable Flash or contact your IT administrator to add the “[*.]mivu.org” exception in the Content Settings.
  • Security Appliances (Firewalls, Proxy Servers, etc.)
    Have your IT administrators contact the Customer Care Center for firewall, proxy server and other networking information.
  • Adobe Connect Web Conferencing
    Some courses make extensive use of a web conferencing tool called Adobe Connect. With Adobe Connect, students and teachers can talk, share files and hold a video conference with inexpensive web cams, all over the Internet connection. Prior to enrolling a student, schools or parents should ensure that students taking these courses are using computers that meet the system requirements of Adobe Connect. Our student guide for Adobe Connect is essential reading for all students who will use this tool in their course(s). Step-by-step instructions are given for configuring, testing and using Adobe Connect. The system requirements and a student guide can be accessed here: Michigan Virtual’s Adobe Connect Student Guide.
  • Email
    Email is critical for communicating with instructors, our staff and to our Customer Care Center. Please add the michiganvirtual.org domain to your email service’s “safe senders” list, to avoid Michigan Virtual email from being identified as junk mail or spam. Have your IT administrators contact the Customer Care Center for any additional questions or issues with your email service.
  • Vendor Specific Technical Requirements
    If you know the course Learning Management System (LMS) or course provider, we have provided the following links to run checkers and how to identify any missing requirements.

  • Mobile Devices
    Depending on the LMS being used to deliver your course, you may access and interact with most course elements through tablets and smartphones. While tablets, smartphones and other mobile devices may allow for some completion of coursework, they are not guaranteed to work in all areas. Please ensure you have a PC or Mac based computer available to complete coursework.
    We recommend that learners do not attempt quizzes when using a mobile device, such as a smartphone or tablet, due to compatibility issues.

Still Need Help? Contact our Customer Care Center.

Last modified on October 26, 2017

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