SLP: Update Account Information
Introduction:
Students will use the Student Learning Portal to access their Michigan Virtual course(s) and may need to update their name, email address or phone number. This process describes how a student will update their account information.
Details:
- First, tap Student Information from the left navigation menu.
- Then review your personal profile details.
- The Basic Information section will display: First Name, Last Name, Email, Status, Preferred Name, Middle Name, Gender, Date of Birth, SSN, and Affiliations (schools).
- The Address section will show Street, City, State, Country, ZIP, Phone, Race, and Hispanic fields.
- Guardians will be separated into two columns, the first for Guardian 1 and the other for Guardian 2 data. The columns contain the same fields: Relationship, Last Name, First Name, Email and Contact Phone.
- Additional Information will include: SPED, LEP, Gifted, Economic Disadv., IEP, Section 504, Case Load Provider, Name, Email and Phone fields.
- If you need to update your name, email or phone, you will need to follow the below steps:
- To begin, tap Edit Account from the left navigation menu.
- Next, update the Last Name, First Name, and/or Phone fields by replacing the existing text.
Note: If you change your email address you will need to contact the Customer Care Center as this will impact your ability to access your course. - Then type the password in the Current Password field. This is required to update the information.
- Finally tap the first Save button to apply the changes.
Additional Information:
If a student needs to update any other information, the he or she must contact a school administrator or the Customer Care Center.