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SLP: Update Account Information

Introduction:

Students will use the Student Learning Portal to access their Michigan Virtual course(s) and may need to update their name, email address or phone number. This process describes how a student will update their account information.

Details:

  1. First, tap Student Information from the left navigation menu.
  2. Then review your personal profile details.
    • The Basic Information section will display: First Name, Last Name, Email, Status, Preferred Name, Middle Name, Gender, Date of Birth, SSN, and Affiliations (schools).
    • The Address section will show Street, City, State, Country, ZIP, Phone, Race, and Hispanic fields.
    • Guardians will be separated into two columns, the first for Guardian 1 and the other for Guardian 2 data. The columns contain the same fields: Relationship, Last Name, First Name, Email and Contact Phone.
    • Additional Information will include: SPED, LEP, Gifted, Economic Disadv., IEP, Section 504, Case Load Provider, Name, Email and Phone fields.
      The Student Info page shows for sections, Basic Information, Address, Guardians, and Additional Information. Each section contains grayed-out fields that display student specific data per the information above. An arrow points to the Student Information option in the left navigation menu.
  3. If you need to update your name, email or phone, you will need to follow the below steps:
    1. To begin, tap Edit Account from the left navigation menu.
    2. Next, update the Last Name, First Name, and/or Phone fields by replacing the existing text.
      Note: If you change your email address you will need to contact the Customer Care Center as this will impact your ability to access your course.
    3. Then type the password in the Current Password field. This is required to update the information.
    4. Finally tap the first Save button to apply the changes.

Additional Information:

If a student needs to update any other information, the he or she must contact a school administrator or the Customer Care Center.

Keep up with the latest Michigan Virtual has to offer

Limited Course Capacity

We’re sorry to inform you that we have reached capacity for several of our Semester 1 and Trimester 1 courses. You’ll notice when attempting to enroll students in our Student Learning Portal that some courses are unavailable. While we are no longer accepting new enrollments for these courses at this time, many courses continue to remain open for enrollment.

With many students across the state 100% remote, demand for our online courses is greater than ever before. Because every course we offer is taught by a Michigan-certified teacher, this high volume of enrollments has created capacity issues for our teachers who provide each and every student with individual feedback.

While the Michigan Virtual team anticipated and planned for significant increases in student enrollments this Fall, the increased demand we’ve experienced has been unprecedented. As a result, we are taking steps to hire even more part-and full-time teachers to support larger numbers of student enrollments for Semester 2 as well as for Trimester 2 and 3. 

For schools that still need online learning options this year, please fill out the form at the bottom of our virtual pathways page to meet with someone to discuss other solutions. While some of our teacher-led courses are full, we may still have the capacity to help you in upcoming terms or can discuss timing to implement a whole-school or collaborative program in which local teachers from your school/district use our online course content to teach students. We also have free course content and resources available for you to use.

We know this is an incredibly stressful time for all, and we’re sorry if the courses you’re looking for are unavailable. We never want to turn away a student who wants to learn from us. Our top concern, however, is student success, and we have a policy to not take on additional enrollments if we cannot guarantee that all students will have a quality online learning experience. 

We appreciate your patience and understanding as we navigate the unusually high volume of enrollments we are receiving.