SLP: Update Account Information

Introduction:

The following scenarios would apply for a mentor or a school user when updating their account information in the Student Learning Portal.

  • At the beginning of each term, all users are prompted to verify account information. The message reads, “Please check information for accuracy and save to proceed.”
  • A mentor or school may have a new email, name, school or phone number to add to their Student Learning Portal account.

This process describes how to update the account information.

Details:

  1. First, select Edit Account from the left navigation menu.
  2. Then verify the displayed information within the User Information area.
  3. Next, adjust the First Name, Last Name, Phone, and/or Signature fields as desired.
  4. Finally, tap the Save button to apply the changes.
    In addition to the fields mentioned above the Edit Account page shows the Email and Role fields which cannot be modified. An arrow points to the Save button below the signature area.

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