SLP: Unable to Enroll Students
Schools may receive an error message when enrolling students using the Student Learning Portal. This article describes what to do when the error is displayed.
Waiting List Error
“The student has been placed on the wait list and will be assigned a section shortly. There is no reason to contact Customer Care, as the enrollment was still successful, the section assignment is TBD. Thank you.”
- This error message indicates that our current section for the course you selected is full and we are working to increase our capacity or create a new session for your student.
- You will receive an email when the student has been placed into the section.
“Your payment could not be processed:-Transaction failed. This transaction cannot be processed. Please enter a valid credit card number and type.”
- This error message is displayed when the payment transaction failed.
- Try clearing your payment information or double-check the information you typed.
Last updated on April 14, 2020