/ Knowledge Base / K-12 Courses / Mentor

SLP: Role Capabilities

Introduction:

Accounts created within the Student Learning Portal are assigned a role that provides the ability to perform specific actions within the system. Two of these roles can be combined to create a more advanced and unrestricted permission level. The information below outlines the differences between the Affiliation User and Mentor roles as well as how to request this dual role option for you or another user.

Details:

Affiliation User and Mentor Role Variances

CapabilityAffiliation UserMentor
Associate a Mentor to a StudentX
Create a Mentor AccountX
Create a Affiliation User AccountX
Create Student AccountX
Drop EnrollmentX
Enroll Multiple Students in a Single CourseX
Enroll Student in CourseX
Export List of Student AccountsX
Go to LMSX
Find Student Account InformationXX
Keep Record of Student InteractionsX
Locate Instructor PICX
Locate Student Guardian InformationXX
Message a StudentXX
Monitor Student ProgressXX
Record Student/Mentor InteractionsX
Reset Student Account PasswordXX
Review Activity LogsXX
Review Student's Course InformationXX
Search Course CatalogX
Send Message to Multiple Students at OnceXX
Send Messages to User AccountsX
View Enrollment LedgerX
View Student EnrollmentsXX
View Student Login HistoryXX
View Student's Start and End DatesXX

Request Dual Role Option

  1. First, contact the Customer Care Center and request that a user role has dual roles within the Student Learning Portal.
  2. At this point, the Customer Care Center will gather necessary details about your account and escalate the request to modify role permissions.
  3. When our technicians have changed the role they will notify the requester by email or phone.
  4. Finally, login to the Student Learning Portal to Toggle Between Roles.

Last updated on April 14, 2020

Limited Course Capacity

We’re sorry to inform you that we have reached capacity for several of our Semester 1 and Trimester 1 courses. You’ll notice when attempting to enroll students in our Student Learning Portal that some courses are unavailable. While we are no longer accepting new enrollments for these courses at this time, many courses continue to remain open for enrollment.

With many students across the state 100% remote, demand for our online courses is greater than ever before. Because every course we offer is taught by a Michigan-certified teacher, this high volume of enrollments has created capacity issues for our teachers who provide each and every student with individual feedback.

While the Michigan Virtual team anticipated and planned for significant increases in student enrollments this Fall, the increased demand we’ve experienced has been unprecedented. As a result, we are taking steps to hire even more part-and full-time teachers to support larger numbers of student enrollments for Semester 2 as well as for Trimester 2 and 3. 

For schools that still need online learning options this year, please fill out the form at the bottom of our virtual pathways page to meet with someone to discuss other solutions. While some of our teacher-led courses are full, we may still have the capacity to help you in upcoming terms or can discuss timing to implement a whole-school or collaborative program in which local teachers from your school/district use our online course content to teach students. We also have free course content and resources available for you to use.

We know this is an incredibly stressful time for all, and we’re sorry if the courses you’re looking for are unavailable. We never want to turn away a student who wants to learn from us. Our top concern, however, is student success, and we have a policy to not take on additional enrollments if we cannot guarantee that all students will have a quality online learning experience. 

We appreciate your patience and understanding as we navigate the unusually high volume of enrollments we are receiving.