SLP: Role Capabilities

Introduction:

Accounts created within the Student Learning Portal are assigned a role that provides the ability to perform specific actions within the system. Two of these roles can be combined to create a more advanced and unrestricted permission level. The information below outlines the differences between the Affiliation User and Mentor roles as well as how to request this dual role option for you or another user.

Details:

Super Affiliation User and Mentor Role Variances

Request Dual Role Option

1. First, contact the Customer Care Center and request that a user role has dual roles within the Student Learning Portal.
2. At this point, the Customer Care Center will gather necessary details about your account and escalate the request to modify role permissions.
3. When our technicians have changed the role they will notify the requester by email or phone.
4. Finally, login to the Student Learning Portal to Toggle Between Roles.