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SLP: Reset a Student’s Password


Students may forget their password to access the Student Learning Portal. This process describes how a school or mentor can reset that password.


  1. First, tap the Students tab in the top menu bar to see you can view.
  2. Next, click the linked name in the “Student” column.
    The Active Student page is displaying a table containing a list of active students within their affiliation. An arrow points to the linked name in the Student column.
  3. At this time, the Main Page will be displayed showing sectioned information pertaining to the student you have selected.
  4. Then tap the Reset Password button in the Basic Information section.
  5. As a result, a message will be displayed indicating that the password was reset successfully. The new password will be within the parentheses.
  6. Next, tap the Sync with LMS button to ensure the student’s password is synchronized with their Learning Management System.
    The Main Page displays the student information page which shows the student ID, Name, Gender, Grade, Username, LMS IDs, Preferred Name, Date of Birth, Email, and Affiliation. An arrow points to the Reset Password button at the bottom of the Basic Information section. There is also a Sync with LMS button to the right of the Reset Password button.
  7. Finally, the student will be emailed their new password, but you may also provide it to the student if needed.

Limited Course Capacity

We’re sorry to inform you that we have reached capacity for several of our Semester 1 and Trimester 1 courses. You’ll notice when attempting to enroll students in our Student Learning Portal that some courses are unavailable. While we are no longer accepting new enrollments for these courses at this time, many courses continue to remain open for enrollment.

With many students across the state 100% remote, demand for our online courses is greater than ever before. Because every course we offer is taught by a Michigan-certified teacher, this high volume of enrollments has created capacity issues for our teachers who provide each and every student with individual feedback.

While the Michigan Virtual team anticipated and planned for significant increases in student enrollments this Fall, the increased demand we’ve experienced has been unprecedented. As a result, we are taking steps to hire even more part-and full-time teachers to support larger numbers of student enrollments for Semester 2 as well as for Trimester 2 and 3. 

For schools that still need online learning options this year, please fill out the form at the bottom of our virtual pathways page to meet with someone to discuss other solutions. While some of our teacher-led courses are full, we may still have the capacity to help you in upcoming terms or can discuss timing to implement a whole-school or collaborative program in which local teachers from your school/district use our online course content to teach students. We also have free course content and resources available for you to use.

We know this is an incredibly stressful time for all, and we’re sorry if the courses you’re looking for are unavailable. We never want to turn away a student who wants to learn from us. Our top concern, however, is student success, and we have a policy to not take on additional enrollments if we cannot guarantee that all students will have a quality online learning experience. 

We appreciate your patience and understanding as we navigate the unusually high volume of enrollments we are receiving.