SLP: Monitor Progress for Course Purchased by Guardian

Introduction:

If a guardian purchases and enrolls a student in a course within the Student Learning Portal, school users will not be able to view progress or final grades. This process describes how school users can request that their account be associated to a students for the purpose of monitoring progress.

Details:

  1. First, contact our Customer Care Center.
  2. Next, ask the Customer Care Center representative to associate your account with a students.
  3. At this point the representative will reach out to the parent to obtain approval to associate the accounts.
  4. Once approved, the account will be visible in the Student Learning Portal and can be accessed by viewing Current Enrollments.

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