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SLP: How Guardians can Drop a Students Course


For various reasons, a guardian may need to remove a student from his or her course. Guardians may only request that a student be dropped if he or she purchased the course within the Student Learning Portal. This process describes how to submit that request.


  1. First, review Michigan Virtual‘s Drop Policy.
  2. Next, utilize the Calendar to determine refund eligibility.
  3. Then contact the Customer Care Center to request that the student be removed. The representatives will need to know the student name and which course.
  4. As a result, a representative will respond once the request has been fulfilled.

Additional Information:

Courses purchased by a school or district can only be dropped by the enroller. Guardians should work with schools to remove the student from the course.

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