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Microphone is Not Working


Students may encounter audio issues when attending a virtual classroom or when submitting an audio/video assignment. Audio performance issues are typically related to the configuration of the microphone on the computer itself. Follow the steps below to resolve this issue.


  1. First, make sure you are not muted on your device volume settings. If you are using a headset, make sure the mute switch on the cord (if present) is off. If it is, turn it on and try again.
  2. Next, make sure you are not actively using your microphone in another application such as Google Hangouts or Skype. If you are you will need to close these apps and retest your audio.
  3. Now you will need to check your Chrome browser permissions.
    1. Begin by opening Chrome.
    2. Next, tap More (three vertical ellipse, top right corner) and then select Settings.
    3. Then tap Site Settings under “Privacy an security.”
    4. Next, select Microphone and turn “Ask before accessing” on.
    5. At this point, you can also remove an existing exception or permission to the right of the site by tapping the delete icon (trash can).
      Note: If you are using a Chrome device at school, your network administrator may have to adjust the camera and microphone settings for you. If you use MacOS Mojave and your camera or microphone isn’t on in your system preferences, Chrome may ask permission to use your camera or microphone. To use your camera or microphone in Chrome:
      • In the dialogue, select Open preferences
      • Click Microphone and then Select the checkbox next to “Google Chrome.”
      • Your computer may ask if you want to quit to save changes. To save changes, click Quit now
  4. Finally, if you are still having microphone issues, try selecting a different microphone.

Limited Course Capacity

We’re sorry to inform you that we have reached capacity for several of our Semester 1 and Trimester 1 courses. You’ll notice when attempting to enroll students in our Student Learning Portal that some courses are unavailable. While we are no longer accepting new enrollments for these courses at this time, many courses continue to remain open for enrollment.

With many students across the state 100% remote, demand for our online courses is greater than ever before. Because every course we offer is taught by a Michigan-certified teacher, this high volume of enrollments has created capacity issues for our teachers who provide each and every student with individual feedback.

While the Michigan Virtual team anticipated and planned for significant increases in student enrollments this Fall, the increased demand we’ve experienced has been unprecedented. As a result, we are taking steps to hire even more part-and full-time teachers to support larger numbers of student enrollments for Semester 2 as well as for Trimester 2 and 3. 

For schools that still need online learning options this year, please fill out the form at the bottom of our virtual pathways page to meet with someone to discuss other solutions. While some of our teacher-led courses are full, we may still have the capacity to help you in upcoming terms or can discuss timing to implement a whole-school or collaborative program in which local teachers from your school/district use our online course content to teach students. We also have free course content and resources available for you to use.

We know this is an incredibly stressful time for all, and we’re sorry if the courses you’re looking for are unavailable. We never want to turn away a student who wants to learn from us. Our top concern, however, is student success, and we have a policy to not take on additional enrollments if we cannot guarantee that all students will have a quality online learning experience. 

We appreciate your patience and understanding as we navigate the unusually high volume of enrollments we are receiving.