Blackboard: Getting Help
There may be times when a student needs help with his or her course. This process describes where to locate the appropriate contacts to help get the issue resolved.
- First, tap Getting Help from the left navigation menu.
- Next, review the options within the Who to Contact module to understand the appropriate people to reach out to.
- Then if the issue pertains to student’s with special needs, tap the links located within the Accommodations & Accessibility Guidelines module.
- Finally, review the information within the Customer Care Center module to locate different methods for contacting our support staff.