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Blackboard: Getting Help


There may be times when a student needs help with his or her course. This process describes where to locate the appropriate contacts to help get the issue resolved.


  1. First, tap Getting Help from the left navigation menu.
  2. Next, review the options within the Who to Contact module to understand the appropriate people to reach out to.
  3. Then if the issue pertains to student’s with special needs, tap the links located within the Accommodations & Accessibility Guidelines module.
  4. Finally, review the information within the Customer Care Center module to locate different methods for contacting our support staff.

The Getting Help page is displayed showing the modules listed above.

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