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Error Message for Blocked URL

Introduction:

Students may receive a “Forbidden” or “Blocked” error when attempting to access a URL within a Michigan Virtual course. School IT administrators will need to open their schools firewall to allow students to access these sites. This process contains methods to allowing access those sites.

Details:

Students

  1. First, contact your school’s IT Administrator.
  2. Then provide the URL you are attempting to access.

IT Administrators

  1. First, contact the Customer Care Center.
  2. Next, verify IT credentials and provide a valid email address.
  3. Finally, the Customer Care Center will email the list of URLs to allow.

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