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EdReady: Getting Help

How do I get help with EdReady?

If EdReady was purchased by your school for your student:

  • For goal key problems, problems creating an account or logging into an account, problems with course completion or continuance through the goal keys, contact Michigan Virtual Customer Care.
  • If EdReady won’t load or there is a technical issue related to the website alone, contact EdReady help on the NROC Website.

If you purchased EdReady through your child’s school:

  • For issues with payment or missing goal keys, first contact your student’s school.
  • For goal key problems, problems creating an account or logging into an account, problems with course completion or continuance through the goal keys, contact Michigan Virtual Customer Care.
  • If EdReady won’t load or there is a technical issue related to the website alone, contact EdReady help on the NROC Website.

If you purchased EdReady through the Michigan Virtual SLP:

  • For goal key problems, problems creating an account or logging into an account, problems with course completion or continuance through the goal keys, contact Michigan Virtual Customer Care.
  • If EdReady won’t load or there is a technical issue related to the website alone, contact EdReady help on the NROC Website.

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